Fall 2004
 

Report on Reasons for Non-Renewal of Membership


(5.5) On 2 February 2004, Rudi Berkelhamer sent Carol Budd an Excel file with expired memberships. Carol sent a solicitation to 346 lapsed ABLE members (2000-2003) asking their reason for ABLE membership non-renewal. The 133 responses are summarized in Table 1.

Table 1. Reasons for lapsed ABLE membership as a result of an e-mail solicitation, spring 2004.

Number
Response
213
 No response (61.5%)
61
Undeliverable mail (17.6%)
20
 Forgot to renew (6%)
17
 Retired (5%)
16
 Changed Job (5%)
6
 Funding Limited (2%)
5
 Just renewed (1.4%)
4
 Other interests (1%)
3
 3 Will renew (1%)
1
 Refused e-mail; send parcel post
346
 Total e-mails sent